If you need technical help with the cnnected app, for follow-up automation, AI-enabled next-step suggestions, or account access, contact our support team directly.
Phone: 425-543-2406.
Email: [email protected].
Please include your account email and a short issue description.
When emailing, include your account email and a brief description (screenshots or error text if available) to speed resolution.
Support is available Monday–Friday, 6:00 AM–6:00 PM PT. Phone support operates during these hours for urgent issues; email inquiries typically receive a reply within 24 business hours. For time-sensitive problems, put 'URGENT' in the email subject and include account details.
Escalation guidance: If your issue remains unresolved after the initial response, reply to the same support thread and mark it 'Escalate' to ensure faster routing.
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